Upset with a specific company customer support? Looking minutes on a utility bill to find a customer support phone number? Here is something to help you. What are the best support departments of Fortune 500 companies ? How can you reach them ? Lowe’s is another American chain that sells different products for home improvement like carpets, tools, appliances, accessories for the bathroom, kitchen, and many others. It holds a 35.9% excellent customer service rating. Heralded as an environmentally friendly supermarket, Trader Joes has been really popular with its customers. As of 2013, TJ reported 408 active stores, approximately half of which operate in California, with the heaviest concentration in Southern California. Furthermore, they have stores in 30 other states. Trader Joe’s holds a 36.2% excellent customer service rating.
With over 10,000 stores in 20 countries, this supermarket chain has had a lot of practice keeping customers happy. ALDI stores are run by the principle that different is better, as long as that difference represents high quality and low hassles, throughout the customer experience. Patrons love them for their Twice as Nice Guarantee and commitment to selling only high-quality produce and food products at great value. Customers who shop here tout the small-town vibe, and friendliness of ALDI stores and employees. Check out these famous companies that originally had very different names. Lexus prides itself on customer service which runs as efficiently as its high-end automobiles. Ranked highest among luxury car brands for customer service by J.D. Powers for 17 years in a row, the Lexus customer service model takes into account who their customer will be in coming years, as well as who they are now. This focus on long-term satisfaction seems to have paid off–many people who love Lexus won’t drive anything else. Here’s why Lexus is also the most trusted car brand in America.
Going the extra mile will not only result in an indebted and happy customer, it can also go a long way in terms of keeping yourself on their radar for future business. A three year old named Lily Robinson wrote a letter to Sainsbury’s, a UK grocery store, a letter asking why ‘tiger bread was called tiger bread and not giraffe bread?’. To Lily’s surprise, Chris King, the customer service manager of Sainsbury’s responded with “I think renaming it to giraffe bread is a brilliant idea!”. Several months later, the bread was renamed to giraffe bread.
For customers, finding a company’s contact details is step one to getting their problem solved. However, 41% of all companies do not have contact information visible on their website (Tweet this!). Every single company that made it to the best in class list had an email address or phone number clearly visible on the home page of their website, making it very easy to contact them, as opposed to hiding it down somewhere inside the website. Making the email address or phone number visible also adds an element of trust, as the best in class companies show the customer that they are not afraid to hear from them. Adding to this, a B2B web usability report by KoMarketing Associates found that 79% of B2B buyers will leave a website if contact information is not visible. So, not only will you frustrate existing customers, but you also risk losing new business by omitting it.
Looking for a customer service mobile number? This website is specialzed on providing very fast access to details related to any big firm client support section, with a lot of additional information, like phone contacts, email, live chat addresses and so on. Read extra info about Customer service phone number.